Frequently Asked Questions
Everything you need to know about shopping for your little ones at Luksusbaby.
What are your delivery times and shipping costs?
We offer fast worldwide shipping. Orders are typically processed within 24 hours. Shipping costs vary based on your location and the weight of the package, but we offer free shipping on orders above a specific threshold.
How do I return an item if it doesn't fit?
We offer a 14-day return policy. Items must be returned in their original condition with all tags attached. You can use our online return portal to generate a shipping label and track your refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and MobilePay for a seamless checkout experience.
Are the clothes at Luksusbaby sustainably sourced?
Quality and ethics are our priorities. We curate a selection of premium brands that focus on organic materials, GOTS certification, and sustainable production practices to ensure the best for your child.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. If you need to make changes, please contact our customer service immediately. Once an order has reached the packing stage, we are unable to cancel or modify it.
How do I find the right size for my child?
Each product page includes a detailed size guide. Since children's sizes can vary between brands, we recommend measuring your child and comparing it to our brand-specific charts for the most accurate fit.